Monem Privacy Policy
MONEM SOFTWARE
We prioritize safeguarding your personal data and privacy.
Monem operates with privacy as its core principle.
Our business model relies on revenue from paying customers; we do not and will not sell your data.
This policy outlines: the types of data we collect and why; how your data is managed; and your rights concerning your data.
By accessing and using Monem ("Service"), you agree to the data practices described here.
Effective Date: 12/11/2024
Data We Collect and Why
Geolocation Information
We gather and geocode IP addresses for the following purposes:
To identify and limit access from specific geographical areas.
To block traffic from particular IP addresses or address ranges.
To prevent potentially harmful traffic for any reason.
Website and Server Data
We collect details about your device and software to ensure service quality and provide general site statistics.
This data may include:
IP address
Operating system
Browser type
Time of access
Pages visited
Page load durations
Language settings
Referring website addresses
Occasionally, we may share non-personal, aggregated data for reporting or analysis.
Cookies
We use cookies to store preferences, simplify your experience with our services, and support analytical tools (to identify and track users).
Cookies are small text files stored by your browser to remember login details, site settings, and more.
You can manage cookie retention through your browser settings.
For more details on cookies, including how to view, manage, and delete them, visit: www.allaboutcookies.org.
Voluntary Communication
When you contact us with inquiries or support requests, we save the correspondence, including your email address, to maintain a history for future reference.
We also retain any volunteered information, such as survey responses.
If we conduct customer interviews, we may request your consent to record the session for internal use. This is only done with your explicit approval.
Data We Do Not Collect
We do not collect information about protected classifications such as age, race, gender, religion, sexual orientation, gender identity, gender expression, or any physical or mental abilities.
We also do not collect biometric data.
How We Store Your Data
We work with third-party vendors and hosting providers to deliver the hardware, software, networking, and storage necessary to run the Service.
A complete list of our subprocessors is available on this page.
Where Your Data Is Stored
Our services are operated from Spain.
Please note that any data you provide will be transferred to and stored in Ireland.
By using our Service and sharing your information, you consent to this transfer.
How We Protect Your Data
Your information is stored in secure networks and can only be accessed by a select group of individuals with special access privileges who are required to keep the information confidential.
Sensitive data you provide is encrypted using Secure Socket Layer (SSL) technology.
We retain personal data only for as long as necessary for the purposes it was collected.
All payment transactions are handled through PCI-compliant third-party processors (e.g., "Paddle" or "Stripe"). Payment data is not stored on our servers.
While we employ commercially acceptable measures to protect your data, we cannot guarantee absolute security.
Your Rights Regarding Your Data
While the Service retains ownership of its code, databases, and application rights, you retain full rights to your data.
Fair Information Practices
In the event of a data breach, we commit to the following actions:
Notify affected users via email within seven business days.
Provide an in-app notification within seven business days.
Third-Party Data Sharing
We do not sell your personally identifiable information.
However, we may use trusted third-party companies to assist in providing and maintaining the Service, as well as for analytical purposes.
These third parties can access your data solely to perform specific tasks on our behalf and are prohibited from using or disclosing it for other purposes.
External Links
Our Service may include links to external sites not managed by us. If you follow a third-party link, you will be directed to their website.
We strongly recommend reviewing the privacy policies of all external sites.
We are not responsible for the content or practices of third-party websites.
Policy Updates
This policy will be revised periodically to comply with new regulations and to incorporate customer and company feedback.
We encourage you to review this document regularly to stay informed about how we handle your data.
Significant changes will be communicated via email and/or a prominent notice on the Service.
Policy changes take effect once published on this page.
Questions
If you have any questions, comments, or concerns about this policy, your data, or your rights, feel free to contact us at contactomonem@gmail.com.
You can also reach out to:
Request access to the information we hold about you.
Correct any inaccuracies in the data we have.
Request deletion of your information.
MONEM WEBSITE
Preliminary Instructions
In accordance with the latest version of the cookie guide published by the Spanish Data Protection Agency and the 'Report of the work undertaken by the Cookie Banner Taskforce' published by the European Data Protection Board, the following considerations regarding the first layer must be taken into account:
• The website must have a consent management platform, allowing users to manage their cookie preferences in a granular way. Therefore, the website must include a configuration panel that enables users to manage their preferences.
• Cookies cannot be pre-selected by default, except for strictly necessary cookies.
Cookie Policy
MONEM informs you that this website uses cookies. Below, users will find detailed information about the cookies installed on this website.
I. WHAT ARE COOKIES?
Cookies are any type of file or device that is downloaded onto a user’s terminal equipment for the purpose of storing data that can be updated and retrieved by the entity responsible for their installation. They are located on the user's computer hard drive and store information about the use of a specific website. Cookies can only be read by the server that placed them and cannot run any programs or viruses.
II. WHAT TYPE OF COOKIES ARE USED ON THIS WEBSITE?
Regarding the purpose of the cookies, this website uses the following:
• Strictly Necessary Technical Cookies: These cookies are necessary for the proper functioning of the website, including, among others, storing the user's session identifier.
• Analytics or Measurement Cookies: These cookies allow their responsible party to track and analyze the behavior of users on the websites they are linked to, including the quantification of ad impacts. The information collected through these cookies is used to measure website, application, or platform activity to introduce improvements based on user service usage data analysis.
• Behavioral Advertising Cookies: These cookies store information about users' behavior and enable the development of a specific profile to display advertising based on the user's interests and preferences.
Regarding the entity managing the cookies, this website uses the following:
• Third-Party Cookies: These are cookies sent to the user's terminal from a device or domain not managed by the editor but by another entity that processes data obtained through the cookies.
• Own Cookies: These are cookies sent to the user's terminal from a device or domain managed by the editor and from which the requested service is provided. In section III of this Cookie Policy, titled “Information about Third Parties,” you can find more information about these third parties.
Regarding the duration of activation, this website uses the following:
• Session Cookies: These cookies are designed to collect and store data while the user accesses a website and disappear when the browser is closed.
• Persistent Cookies: These cookies have data that remains stored in the terminal and can be accessed for a period defined by the cookie’s responsible party, which may range from several minutes to several years.
You can find complete information about the cookies used and downloaded on our website and select your preferences [here].
III. Information about Third Parties and International Data Transfers
Users can obtain complete information about third parties, as well as any transfers to third countries that these third parties may carry out, through the links to their detailed websites provided below. Users can consult the corresponding data protection and cookie policies of these third parties via the links:
Additionally, we inform users that the information obtained through cookies managed by third parties is transferred to the U.S., which is a third country that currently does not offer an adequate level of protection as per the European General Data Protection Regulation (“GDPR” or “Regulation (EU) 2016/679”).
Likewise, MONEM cannot control or be held responsible for the content and accuracy of third-party terms and conditions, privacy policies, or information not offered in Spanish. Nor is MONEM responsible for the proper functioning of the links provided to the respective websites.
IV. Cookie Configuration, Deactivation, and Deletion
To configure or deactivate cookies, you can access our configuration panel [here].
Please note that if you accept third-party cookies, you will need to delete them from your browser options or through the system provided by the third party itself.
V. Cookie Policy Updates
This Cookie Policy may change due to new legislative or regulatory requirements or to adapt this policy to the instructions issued by the Spanish Data Protection Agency.
Finally, if users wish to obtain information on data protection, we recommend consulting our Data Protection Policy.
Last updated: December 2024